Privacy Policy

This policy explains how Blind and Film Company Limited (“we”, “us”) handles your personal information when you use this website or contact us.

Who we are

Blind and Film Company Limited is registered in England & Wales, company number 06008346. You can contact us about anything in this policy at info@blindandfilm.co.uk or on 01908 382395.

What we collect, and why

When you send an enquiry through this website we collect the details you give us — your name and, if you provide them, your company, phone number, email address, preferred survey time and message. We use these solely to respond to your enquiry and arrange any survey or quotation you have asked for. This processing is based on our legitimate interest in responding to enquiries you choose to send us.

Enquiries are delivered to our email and stored securely within this website so that your message is not lost. We do not use your details for marketing, and we do not sell them. We share them only with the service providers who deliver our email and, if you chose Accept on our cookie notice, with Google Ads.

When you send an enquiry after choosing Accept, a scrambled copy of your email address and phone number goes to Google Ads so that it can tell us whether one of our adverts led to it. Google uses it only for that. If you chose Reject, or did not choose, nothing from your enquiry is sent to Google.

Cookies

We do not set any cookie that is not strictly necessary unless you say yes. When you first visit we show a notice offering Accept or Reject, and nothing is stored on your device for Google Ads until you choose Accept.

There is one thing worth being straight with you about, because it happens before you choose. From the moment the page opens, Google’s measurement tag is present on it, running in a restricted mode. In that mode it sets no cookies, it uses no advertising identifiers, and it cannot recognise you or link what you do here to anything else. What it does send to Google is a basic signal: which page was opened, when, and the IP address your internet connection is using. We do this so that we can tell how many people our advertising reaches without having to track anybody individually.

If you choose Accept, that restriction is lifted: cookies are set, and Google Ads can then measure how you found this website and what you looked at. If you choose Reject, or if you simply ignore the notice, the restriction stays in place for as long as you are here. No cookies, no advertising identifiers, nothing that identifies you.

You can change your mind at any time using the Cookie choices link at the bottom of any page. Doing so puts the restricted mode back immediately. We remember your choice in your browser’s local storage rather than in a cookie. A single functional cookie is used only if you log in to the website’s administration area, which is not available to the public.

Separately from any of the above, and whatever you choose, we keep a simple tally on our own server of how many times each page was opened and how many times somebody tapped our phone number. It is a running count and nothing more: no cookies, no IP addresses, nothing that could identify you or single you out, and it is never shared with anyone.

These services act as separate data controllers for the information they collect. Google’s privacy information is at policies.google.com/privacy.

How long we keep enquiries

We keep enquiry details for as long as needed to deal with your enquiry and any work that follows from it, after which they are deleted.

Your rights

Under UK data protection law you have rights over your personal data, including the right to ask for a copy of it, to have it corrected, and to have it deleted. To exercise any of these rights, email info@blindandfilm.co.uk. If you are unhappy with how we have handled your data you can complain to the Information Commissioner’s Office at ico.org.uk.